We understand that life happens, and sometimes appointments need to be rescheduled or cancelled. However, we kindly ask that you provide us with at least 48 hours notice if you need to cancel or reschedule your appointment.
Cancellations made within 48 hours of your appointment, as well as no-shows, will be charged 50% of the booked service.
Our system sends multiple reminders leading up to your appointment, so we kindly ask that these notifications be acknowledged. When you book an appointment, that time slot is reserved specifically for you. If you don't show up or cancel on short notice, it prevents us from offering that time to other clients, resulting in a loss for our business.
Please know that this policy is not personal but is in place to respect both your time and ours.
