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Free Shipping on Orders above $100

Shipping & Delivery

We make every effort to ensure your purchase gets to you quickly and safely. We endeavour to dispatch all orders within 1-4 business days. However, during peak seasons, sale and promotional periods there may be a delay in dispatching your order. Thank you for your understanding and patience.

Orders are shipped with Australia Post.

Australia

  • Free standard shipping Australia wide on orders $100AUD and over.
  • $10.00AUD standard shipping on orders under $100AUD.
  • $15.00AUD express shipping on all orders

International

  • $20.00AUD standard shipping on all orders

*Please note

  • Shipping costs are non-refundable with refunds and exchanges for change of mind.
  • Shipping costs may apply to orders using online credit.
  • Free shipping is only eligible on orders over $100AUD after deducting the store credit. If your order total falls below $100AUD after applying the store credit, shipping charges will apply

Delivery Process

  • Standard shipping within Australia can take 2-7 business days after dispatch, but can vary depending on your postcode.
  • Express shipping within Australia can take up to 1-4 business days after dispatch, but could vary depending on your postcode.
  • Delivery times do not include dispatch times.
  • Once an order is dispatched, your order is the responsibility of each carriers network. We do not accept any responsibility for damaged, lost, stolen or delayed parcels during transit.

Tracking

  • Once your order is dispatched you will receive your tracking number via your email entered at checkout, after 3pm AEST.
  • Please ensure to check spam or junk mail.
  • Orders sent via Australia post can be tracked at www.auspost.com.au

Such a commited team

The teams commitment to their craft is evident from the moment you arrive. As a client I feel I have their full attention and I’m always looking forward to my next treatment.

Above and beyond

The Skin Lab girls always go above and beyond to make sure you truly get nothing but the best for you and your skin. I couldn’t recommend them enough.

Always leave feeling refreshed

As always, a fantastic experience. From a welcoming hello and smiles when I arrive, quick refreshment to relaxing, refreshing and rejuvenating treatment.

Very knowledgeable

The team is so knowledgeable about all things skin and genuinely care about helping you to get your skin to be the best quality it can be.

So welcoming

Lovely relaxing place, the girls are so welcoming and my skin feels amazing

A pleasure to visit

Beautiful, friendly service with amazing skill & product knowledge

The space is beautiful

Amazing sauna, beautiful place, welcoming staff.The space is beautiful

Can’t fault a thing

From the moment I enter to the door, to the treatment and the fabulous customer service and product knowledge
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Be in the know.
Keep up to date on all things skin including VIP access to sale campaigns
By entering your details and submitting this form, you consent to receiving email and SMS marketing from The Skin Lab EP. Terms & conditions apply.
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